Alicia brings a wide variety of business skills to the Simply Soothing family. She has a great amount of experience in customer service, having worked in the restaurant business both as a waitress and a manager. She also worked in the insurance industry and most recently at the local school.
Starting in June of 2013, Alicia began working on the Bug Soother production line. By July, she was moved to shipping and customer service. In February of 2014, Alicia transitioned to the head of the shipping department! At the beginning of this year (2015), Alicia was moved once again to accounts receivable and accounts payable before going on maternity leave in the spring.
And now what is she up to? Well, now Alicia is not only doing accounts receivable and payable, she is also monitoring shipping. Whew! She’s a busy gal!
It turns out that Alicia can do just about anything around here. If it’s broken, something is wrong with an order, or something just doesn’t seem right… Alicia is there to help!
Alicia is not a blood relative of owner Freda, but she is a life-long friend of Nikki Salek and feels like Simply Soothing IS her family! She loves working here and has really enjoyed some trips to tradeshows she’s been able to attend to learn more about the industry and how to better communicate our brand to the public!
Stephanie works in our Retail store and shipping and receiving building. She previously worked as a kindergarten associate at Roundy Elemementary Schools in Columbus Junction, Iowa.